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JOOLPAY

From a QR scan to a complete tipping system.

A connected fintech product for cashless tips — combining a browser payment flow, business tools and mobile apps for iOS and Android.

Type
Cashless tipping fintech
Market
Latvia / Riga
Platforms
Web / iOS / Android
Work
Product / UX / Development
JoolPay cashless tipping interfaces showing an individual payment profile and a team selection flow on mobile phones.
One product for individual earners, teams and the businesses managing them.

One connected product

The website, browser payment flow and mobile apps work as one system from the first QR scan to money management.

The problem

Cash tips depend on the customer having cash at exactly the right moment. For service businesses, that also leaves little structure around staff, payouts, feedback and reporting.

The task was larger than building a payment screen: the customer flow had to stay immediate while the employee and business sides needed a complete operating system.

The solution

JoolPay gives each staff member a personal QR code. A customer scans it with the phone camera, opens a browser payment page and leaves a cashless tip without a terminal or a separate app.

Behind that simple interaction is a connected product for profiles, teams, internal wallets, notifications, withdrawals, statistics, reviews and payout tracking across web, iOS and Android.

What we built

01

QR payment flow

Customers move from a personal QR code to a browser-based tip payment without installing an app.

02

Staff profiles

Each employee has a personal profile that connects identity, payments and their own QR code.

03

Team management

Businesses can organise employees and manage team-based tipping scenarios in one system.

04

Wallets & withdrawals

Internal wallets and withdrawal tools give recipients a clear path from tips to payouts.

05

Statistics & reviews

Payment statistics and customer feedback make activity visible beyond a single transaction.

06

Mobile apps

Android and iOS applications connect staff and business management to the wider JoolPay product.

From scan to system

  1. 01

    Product

    Structured the customer, employee and business sides as one connected product.

  2. 02

    Payment UX

    Kept the QR-to-tip browser flow direct and understandable without a separate customer app.

  3. 03

    Management

    Built the tools for staff, teams, wallets, payouts, statistics and reviews.

  4. 04

    Mobile

    Extended the product into dedicated Android and iOS applications.

  5. 05

    Connect

    Joined the website, payment interface and apps into one coherent ecosystem.

Under the hood

QR paymentsBrowser checkoutStaff profilesTeam managementInternal walletsNotificationsStatisticsiOS & Android

The result

JoolPay became more than a cashless payment page. It is a connected fintech system serving the customer, the person receiving the tip and the business managing the process.

One QR scan leads into a product spanning the browser, internal management tools and mobile apps for iOS and Android.

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